All Members

The Manage Team feature allows you to:

• View all team members added to the account.
• Edit, enable SMS/email notifications, and delete any team member.
• Regenerate passwords for all team members.
  • Clicking this option generates an Excel sheet containing Name, Email, Login ID, and Password.
• Manage team member groups:
  • Click on Team Member Group to create a group and add Team members (Users/Agents) to it.

• Use the "More Actions" button:
  • Add a Team Member: Redirects you to the Users Page to add a new user.
  • Upload Team Members: Allows bulk upload of users and redirects to the Users Page for bulk upload.

• Manage Azure AD Team Members:
  • View all Azure AD Team Members.
  • Use the Import Azure AD Users button to add new Azure AD users.
  • Search Azure AD Users using the search function.