Schedule a Callback

post

https://api.acefone.in/v1/dialer/schedule_call/

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Body Params

customer_name

string

required

The name of the lead for whom the callback is being scheduled.

schedule_date_time

string

required

YYYY-MM-DD HH:MM:SS – The exact date and time when the call should be scheduled.

assigned_to

string

required

The agent ID to whom this scheduled call is assigned.

customer_number

string

required

The contact number of the customer to be called.

reminder_schedule_callbacks

boolean

If true, a reminder notification will be set for the scheduled callback.

reminder_time

int32

Defaults to null

The time (in minutes) before the scheduled callback when the reminder should be triggered.

call_end_min

int32

Defaults to null

The duration after which the scheduled call should automatically end if unanswered.

inbound_queue

int32

The queue ID to which this scheduled callback belongs, ensuring proper call routing, only can be used when dialer campaign inbound callback is 1 through campaigns api.

Headers

Authorization

string

required

Responses

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Response

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application/json

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